Privacy Policy

InterviewShadow provides AI-assisted interview preparation and in-session talking points. In this policy, “InterviewShadow”, “we”, “us”, and “our” refer to InterviewShadow, the operator of the service. Our contact details are in section 12.

We collect information in the following categories:

• Account and sign-in information. Your email address, a protected form of that address used for account lookup, account identifiers, authentication records, locale, time zone, and information returned by Google if you choose Google sign-in.
• Career and preparation content. Resumes, profile corrections, notes, project stories, role targets, job descriptions, saved jobs, and documents you create with the service.
• Interview and rehearsal information. Questions you type or that are transcribed during a session, short-lived audio and transcript buffers, rehearsal answers, source-backed cues, session timing, ratings, and feedback you choose to provide.
• Purchase and entitlement information. Orders, plan or credit selection, amount, currency, region, payment-provider references, credit balance, and usage records. Razorpay processes card and other payment credentials; InterviewShadow does not receive or store your full card details.
• Device, network, and usage information. IP address, browser and device details, page paths, referral information, product actions, feature reach, session health, timings, and error categories. Product telemetry is designed not to include resume text, audio, transcripts, questions, or generated answers.
• Communications. Messages and attachments you send to support, along with the information needed to respond and resolve the request.

We use this information to:

• create and secure your account, authenticate you, and provide customer support;
• build a profile from material you provide and surface relevant, source-backed talking points;
• run interview preparation, rehearsal, live assistance, document, and job-search features;
• process purchases, maintain credit balances, prevent duplicate charges, and handle refunds;
• diagnose failures, protect the service, prevent abuse, and measure feature performance;
• communicate about your account, transactions, security, and material service changes; and
• meet legal obligations and establish or defend legal claims.

We do not sell your personal information.

InterviewShadow sends the information needed for a requested feature to AI and speech providers. Depending on the feature and current routing, those providers may include Anthropic, Google Gemini, and Deepgram. For example, a live question may be transcribed and combined with relevant excerpts from your career material to produce a grounded cue.

Live audio is not stored as an interview recording. The desktop companion uses rolling buffers capped at 30 seconds of audio and two minutes of transcript, and clears the live context when the session ends. If you use rehearsal, answers and feedback you choose to save remain in your account and are removed through the account-deletion process.

Do not submit confidential information belonging to an employer, interviewer, client, or another person unless you have permission to use it. You remain responsible for following the rules of the interview and meeting platform.

We share information only as needed for the purposes described here, including with:

• Infrastructure providers, including Microsoft Azure for cloud hosting, databases, and key management, and Vercel for the website and site performance services;
• AI and speech providers, including Anthropic, Google, and Deepgram, when necessary to provide a feature you use;
• Payment providers, including Razorpay, to create, verify, reconcile, and refund transactions;
• Analytics providers, including Mixpanel and Vercel Analytics. Mixpanel receives a pseudonymous account identifier after sign-in and the visitor IP address. We do not send it your name, email address, payment details, resume content, audio, transcripts, questions, or generated answers;
• Authentication and communications providers, such as Google for optional sign-in and the service used to deliver account email; and
• Authorities, advisers, or a successor business when reasonably necessary to comply with law, protect rights and safety, investigate abuse, or complete a merger, financing, reorganisation, or sale. A successor would remain subject to this policy for information collected under it unless you are notified otherwise.

• Account and saved career content is kept while your account is active and for as long as it is needed to provide the service.
• Live audio and transcript buffers are cleared when the session ends; no recording or call history is stored. Content-free cue telemetry expires on a rolling 30-day basis.
• If you request account deletion, access and processing authority are revoked immediately. We target completion of the deletion process within seven days and retry incomplete deletion steps until they finish.
• Some transaction, accounting, fraud-prevention, dispute, security, and deletion-audit records may be retained for longer when reasonably needed or required by law. These records are limited and are not used to recreate deleted career content.

Saved content is encrypted using an account-specific key. As part of deletion, content is removed and that key is destroyed so encrypted content in older backups cannot be read. Some non-text search indexes are deleted through the same account-deletion process rather than by key destruction.

With your permission, we use Google Ads cookies to link ad clicks to confirmed purchases. Google receives click identifiers, an opaque order ID, purchase amount and currency, a limited page address, and standard browser and network information such as your IP address. We do not send names, emails, account IDs, payment credentials, resumes or interview content in these events. Ad personalization and enhanced conversions are disabled.

The Google tag stays blocked until you choose “Allow ad measurement”. Declining does not affect purchases or product access. Use “Ad measurement settings” in the footer to change your choice. We remember it for up to 180 days. Google ad-click cookies can persist for up to 90 days; withdrawing consent clears our Google ad-click cookies and stops future purchase events. It does not undo data already sent. Existing product analytics are separate.

From your account you can review and correct profile content, export a copy of account data, and request account deletion. You may also contact us to ask for access, correction, export, deletion, restriction, or another privacy right available where you live. We may need to verify your identity before acting on a request.

You can limit browser storage and analytics through browser settings or blocking tools, but doing so may affect sign-in or site functionality. You can stop optional Google sign-in by disconnecting InterviewShadow in your Google account and can choose email-based sign-in instead.

We use technical and organisational safeguards including encryption in transit, encryption of saved content at rest, account-specific encryption keys, tenant access controls, short-lived authentication challenges, audit trails for sensitive operations, and restricted staff access. No system is completely secure, so please use a protected device and tell us promptly if you believe your account has been compromised.

We and our providers may process information in India, the United States, or other countries where they operate. Those countries may have data-protection rules different from yours. When applicable, we use contractual and other safeguards intended to protect information during those transfers.

InterviewShadow is intended for adults preparing for employment interviews and is not directed to children under 18. If you believe a child has provided personal information to us, contact us so we can investigate and delete it where appropriate.

We may update this policy as the product, providers, or legal requirements change. We will post the revised version here, change the “Last updated” date, and provide additional notice when a change materially affects how we use personal information.

For privacy questions or requests, email tech@interviewshadow.com. We normally respond within 2 business days. You can also write to either office below.

For product limitations and appropriate use, see our permitted-use guidance.