Refund & cancellation policy

All payments are final and non-refundable. This includes plans that are partly used or not used at all, and requests made because you no longer need the Service.

• Monthly: ₹2,000 for 30 days of access, non-refundable.
• Quarterly: ₹5,000 for 90 days of access, non-refundable.

Plans are one-time payments and do not renew automatically, so no future charge is ever made without you buying again. Your access simply ends when your plan's access period is over.

You can stop using the Service or ask us to close your account at any time. Access is not refunded, in whole or in part, for time remaining on a plan.

The only exceptions are payment errors on our side. We will refund you in full if:

• you were charged more than once for the same purchase, or
• your payment succeeded but your plan was not activated because of a technical error on our side and we cannot activate it.

Email tech@interviewshadow.com within 7 days of the payment with the transaction ID and the email address on your account. Once verified, the refund is issued to the original payment method within 5 to 7 business days. Your bank may take a few more days to show it.

If money was deducted but the payment failed, the amount is normally reversed automatically by your bank or payment provider within 5 to 7 business days. If it has not arrived after that, contact us with the transaction details and we will help.

Questions about a payment: tech@interviewshadow.com.